Customer satisfaction calls
Getting the measure of your customer is key to developing a lasting customer relationship. Information gathered on the quality of your services allows you to quickly see if there are any recurring or emerging problems.
We make satisfaction calls 24 to 48 hours following each service delivery. Any problems detected by our agents, are promptly communicated to you for resolution. We can generate a wide range of texts and questions, but we suggest using a single question.
The information you gather will enable you to set your benchmark in customer satisfaction.